2017년 9월 7일 목요일

Privacy Policy (Engish)

Pixelstar games. (hereinafter referred to as the company) takes the protection of its users’ privacy seriously and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. This how your personal information is used under our privacy policy, and what measures are taken for privacy protection.  The table of contents of this privacy policy is as follows.  1. Items of personal information to collect and the method thereof 2. Collection of personal information and intended purpose 3. Sharing and provision of personal information 4. Delegation of authority to handle personal information 5. Retention and use period of personal information 6. Procedures and method for disposal of personal information 7. Rights of a user and his or her legal representative, and method of exercising the rights 8. Issues related to the installation, operation and refusal of automatic personal information collection equipment 9. Measures for the protection of personal information in technical/administrative terms 10. Civil complaint service about personal information 11. Other 12. Notification obligation  1. Items of personal information to collect and the method thereof  (1) Items of personal information to collect ① The company collects the following personal information at the time of signing up or using the service to ensure seamless member registration, customer service and various services. – Required information: email address, mobile phone number – Optional information: date of birth, gender ② For services that lack separate consent procedures for the process in Paragraph 1 above, neither required information nor optional information is not collected. ③ The following information may be generated and collected in the process of service use or business handling. – Information of the user’s mobile phone terminal (model name, OS version, mobile firmware version, device identification number, etc.), IP address, cookie, the latest access location – Records at the time of using location-based services – Access time, service use record, faulty use record, etc. ④ When information is unavoidably required for the payment in the course of using free/paid service – Credit card information, wireless carrier information, purchase record and gift card number and/or other payment related information are collected  ⑤ When the user requests the restoration or refund of paid contents – Email address, purchase record and additional personal information such as the real name and family relations evidence to demonstrate that the purchase was made by a third party are collected.
(2) Personal information collection method: The company collects the personal information of users through the following methods. – Through the agreement procedures at the time of signing up for the service provided by the company – Via separate consent procedures for promotions and events – Automatically through platforms in partnership with the company with regard to the provision of services – When provided by the users in a voluntary manner or in response to the company’s request where necessary at the time of subscribing or using the service  2. Collection of personal information and intended purpose  (1) The company uses the personal information of users collected for the following purposes. 1) To secure communication channels to facilitate the delivery of notifications or the handling of customer complaints 2) To handle inquiries about the use of paid information, handle conflicts related to the implementation of contract requirements and obligations, and provide customer services 3) To introduce new services as well as new product launch event information 4) To provide other contents and authentication service (find my ID/Password, etc.)  3. Sharing and provision of personal information  (1) Except for cases with the user’s consent or provisions specified in the related laws and regulations, the company will never use the personal information of users beyond the scope of the intended use specified in the “Collection of personal information and intended purpose,” or provide such information to other companies, organizations or institutions. (2) When sharing or providing the personal information of users, for example when the provision of users’ personal information within a limited scope is necessary to provide various services to users through partnership with other service providers or business operators, users will be notified of who will receive or share users’ personal information, what the main business is, what items in the personal information will be provided or shared, for what purposes users’ personal information is to be provided or shared, etc. through a notice on the home page of the Pixelstar games website (https://pixelstargames.blogspot.kr), a notice in the application or through a message to users at least 10 days prior to the implementation to obtain consent from users. (3) In the following cases, provision of a user’s personal information without consent from the applicable user is allowed pursuant to the related laws and regulations. 1) When such information is required to collect fees for the provision of service(s) 2) When the provision of a user’s personal information is necessary for statistics, academic or market research purposes, and the personal information provided is processed to ensure that the identification of the user is not possible
3) When there has been a request from related authorities for investigation purposes in accordance with related laws and regulations 4) When special provisions are specified in the Act on Real Name Financial Transactions and Confidentiality, the Use and Protection of Credit Information Act, the Electronic Communication Fundamental Law, the Telecommunications Business Act, the Local Tax Act, the Consumer Protection Act, the Bank of Korea Act and the Code of Criminal Procedures  4. Delegation of authority to handle personal information  The company may delegate the authority to control the personal information of users to ensure the implementation of service(s). In case of delegation, the company specifies requirements to ensure the safe control of the personal information of users in accordance with the related laws and regulations.  5. Retention and use period of personal information  (1) In principle, the company retains a user’s personal information from the member registration to the termination of membership. If the applicable user withdraws his or her membership or the intended purpose of the collection and use of personal information is achieved, the applicable personal information is disposed of immediately. However, the company will retain the user’s personal information for 3 months from the date on which the membership of the applicable user is terminated according to the terms and conditions as well as internal policy to prevent the illegal use of such information. After the aforementioned period, the personal information of the user is completely deleted. (2) If the personal information of a user must be retained pursuant to the provision(s) of Commercial Act or other related laws even if the purpose of its collection has been achieved, or if there is a reason for retaining such personal information according to the company’s internal policy or other related regulations, the company shall retain the personal information of the user for a certain period of time prescribed by related laws and regulations. In this case, the personal information retained will be used only for retention purposes, and the retention periods are as follows: – Records related to contract or cancellation of subscription (Reason for retention: Act on Consumer Protection in the Electronic Transactions, Etc., Retention period: 5 years) – Records on payments and supply of goods (Reason for retention: Act on Consumer Protection in the Electronic Transactions, Etc., Retention period: 5 years) – Records on handling of consumer complaints and conflicts (Reason for retention: Act on Consumer Protection in the Electronic Transactions, Etc., Retention period: 3 years) – Records on identification (Reason for retention: Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., Retention period: 6 months) – Visiting records: access logs, service use records, etc. (Reason for retention: Protection of Communications Secrets Act, Retention period: 3 months)
(3) For personal information that is retained pursuant to Paragraph (2) above, if the subject of the applicable personal information requests the retrieval of his or her personal information, the company will provide an appropriate measure to enable such retrieval immediately.  6. Procedures and method for the disposal of personal information  When the purpose of the collection or use of personal information has been achieved, the company will in principle destroy the applicable information immediately. The method and procedures for destroying personal information are as follows. (1) Destruction procedures – The information of a member input by the member at the time of signing up will be destroyed after the purpose of its collection or use has been achieved after being retained for a certain period of time according to the reason(s) for information protection pursuant to the company’s internal policy or other related laws and regulations (refer to the periods of retention and/or use of personal information). – Personal information will not be used for purposes other than the intended purpose except in the cases specified in the laws and regulations. (2) Destruction method – Personal information saved in an electronic file format is deleted using a technical method that disables the recovery of the record. – Personal information output on paper shall be shredded or incinerated.  7. Rights of a user and his or her legal representative, and method of exercising the rights  (1) The rights can be exercised when the request is received through the platform in partnership with the company related to the provision of services, or when the request is submitted directly via the company’s website. (2) The user and his or her legal representative may retrieve or adjust his or her own personal information or that of an adolescent below the age of 14 years for which he or she is responsible, and may request the cancellation of the subscription at any time. (3) The adjustment of personal information of the user’s own personal information or that of an adolescent below the age of 14 years for which he or she is responsible can be performed on the personal information change page (or Modify My Profile), while the cancellation of subscription (cancellation of consent) can be performed on the home page of the Pixelstar games website (https://pixelstargames.blogspot.kr) after the identification process. (4) Alternatively, the person in charge of privacy policy may be contacted via phone, email or through a written request to prompt a necessary action immediately. (5) If the user requests the correction of errors in the personal information, the applicable personal information will not be used or provided until the correction is completed. In addition, when incorrect personal information has already been provided to a third party, corrected information will be delivered to the third party without delay. (6) The company handles personal information that has been closed or deleted in response to the request from the user or his or her legal

Privacy Policy (Korean)


개정일자 : 2022년 10월 06일
픽셀스타 게임즈 개인정보 처리방침
'픽셀스타 게임즈'(이하 “회사”라 한다)는 이용자가 홈페이지 및 모바일 게임 서비스를 안전하게 이용할 수 있도록 「개인정보 보호법」 제30조에 따라 개인정보 처리에 관한 절차 및 기준을 안내하고, 이와 관련한 고충을 신속하고 원활하게 처리할 수 있도록 하기 위하여 다음과 같이 개인정보 처리방침을 수립ㆍ공개합니다.
본 개인정보 처리방침은 관계 법령 및 지침의 변경이나 회사의 내부 방침 변경 등으로 인하여 변경될 수 있습니다.  
■ 수집하는 개인정보 항목
회사는 서비스 이용, 욕설 회원 차단 등등을 위해 아래와 같은 개인정보를 수집하고 있습니다.
ο 수집항목 : 외부 플랫폼 ID (Google Play Game Service ID)
ο 개인정보 수집방법 : 게임 접속 시 구글플레이 연결

■ 개인정보의 수집 및 이용목적
 회사는 수집한 개인정보를 다음의 목적을 위해 활용합니다.
 ο 회원 관리

■ 개인정보의 보유 및 이용기간 
회사가 수집하는 정보의 경우, 구글 플레이에서 사용되는 것으로 모든 정보는 회사가 아닌 구글 플레이에서
보유하고 있습니다. 
보존 항목 : Google Play Game Service ID

■ 개인정보의 파기절차 및 방법
Google Play Game Service ID는 해당 유저가 구글계정 삭제 시 자동으로 파기되며 동시에 게임에 연결되어있는 계정 또한 자동으로 삭제처리 됩니다.
ο 파기방법
   - 구글 계정을 탈퇴합니다.

■ 개인정보 제공
회사는 이용자의 개인정보를 원칙적으로 외부에 제공하지 않습니다. 다만, 아래의 경우에는 예외로 합니다.
- 법령의 규정에 의거하거나, 수사 목적으로 법령에 정해진 절차와 방법에 따라 수사기관의 요구가 있는 경우

■ 수집한 개인정보의 위탁
회사는 고객님의 동의없이 고객님의 정보를 외부 업체에 위탁하지 않습니다. 향후 그러한 필요가 생길 경우, 위탁 대상자와 위탁 업무 내용에 대해 고객님에게 통지하고 필요한 경우 사전 동의를 받도록 하겠습니다.

■ 이용자 및 법정대리인의 권리와 그 행사방법 
이용자 및 법정 대리인은 언제든지 등록되어 있는 자신 혹은 당해 만 14세 미만
아동의 개인정보를 조회하거나 수정할 수 있으며 가입해지를 요청할 수도 있습니다.
이용자 혹은 만 14세 미만 아동의 개인정보 조회 및 수정을 위해서는 ‘개인정보변
경’(또는 ‘회원정보수정’ 등)을 가입해지(동의철회)를 위해서는 “회원탈퇴”를 클릭
하여 본인 확인 절차를 거치신 후 직접 열람, 정정 또는 탈퇴가 가능합니다.
혹은 개인정보관리책임자에게 서면, 전화 또는 이메일로 연락하시면 지체없이 조치하겠습니다.
귀하가 개인정보의 오류에 대한 정정을 요청하신 경우에는 정정을 완료하기 전까
지 당해 개인정보를 이용 또는 제공하지 않습니다. 또한 잘못된 개인정보를 제3자
에게 이미 제공한 경우에는 정정 처리결과를 제3자에게 지체없이 통지하여 정정이 이루어지도록 하겠습니다.
이용자 혹은 법정 대리인의 요청에 의해 해지 또는 삭제된 개인정보는
수집하는 개인정보의 보유 및 이용기간에 명시된 바에 따라 처리하고 그 외의
용도로 열람 또는 이용할 수 없도록 처리하고 있습니다.

■ 개인정보 자동수집 장치의 설치, 운영 및 그 거부에 관한 사항
① 회사는 이용자의 이용정보를 저장하고 수시로 불러오는 ‘쿠키(Cookie)’를 사용하지 않습니다.
② 회사는 온라인 맞춤형 광고 사업자가 행태 정보를 수집하도록 허용하고 있습니다.
   1. 온라인 맞춤형 광고 : 이용자에 대해 온라인 이용 형태, 접속 기록 등을 분석하여 이용자의 특성을 고려한 서비스를 제공하는 마케팅 기법을 말합니다.
    2. 온라인 맞춤형 광고 사업자 : Google, Facebook, Apple
3. 행태정보 수집 방법 : 이용자가 웹사이트를 방문하거나 앱을 실행할 때 자동수집
4. 수집하는 행태정보 항목 : 이용자의 웹사이트 방문 이력 및 앱 사용 이력, 이용자의 검색 이력
5 광고 식별자 수집 거부 방법
: 이용자는 맞춤형 광고 수신 여부를 선택할 수 있으며 아래와 같은 경로를 통해 광고 식별자가 수집되지 않도록 단말기 옵션을 자율적으로 해제할 수 있습니다.
- AOS(안드로이드 운영체제) : 단말기 설정 -> Google -> 광고 또는 단말기 설정 -> 개인정보보호 -> 광고
- iOS(Apple 운영체제) : 단말기 설정 -> 개인정보보호 -> Apple 광고
※ 해제 경로는 OS 버전에 따라 일부 상이할 수 있습니다.

■ 개인정보에 관한 민원서비스
회사는 고객의 개인정보를 보호하고 개인정보와 관련한 불만을 처리하기 위하여 아래와 같이 관련 부서 및 개인정보관리책임자를 지정하고 있습니다..
고객서비스담당 부서 : 개발 관리팀 (박기태)
전화번호 : 010-5949-1739
이메일 : pixelstarking@gmail.com 

개인정보관리책임자 성명 : 박기태
전화번호 : 010-5949-1739
이메일 : pixelstarking@gmail.com

귀하께서는 회사의 서비스를 이용하시며 발생하는 모든 개인정보보호 관련 민원을 개인정보관리책임자 혹은 담당부서로 신고하실 수 있습니다. 회사는 이용자들의 신고사항에 대해 신속하게 충분한 답변을 드릴 것입니다.

기타 개인정보침해에 대한 신고나 상담이 필요하신 경우에는 아래 기관에 문의하시기 바랍니다.
1.개인정보침해신고센터 (http://privacy.kisa.or.kr/kor/main.jsp) 
2.정보보호마크인증위원회 (www.eprivacy.or.kr)
3.대검찰청 인터넷범죄수사센터 (http://www.spo.go.kr/spo/index.jsp)
4.경찰청 사이버테러대응센터 (www.ctrc.go.kr)

고지의 의무
현 개인정보취급방침의 내용 추가, 삭제 및 수정이 있을 시에는 시행일자 최소 7일전부터 회사 홈페이지나, 애플리케이션 내를 통해 공고할
것입니다.
공고일자: 2022년 10월 06일
시행일자: 2017년 10월 13일